0208 459 7740

Specialist Property Services Contractor

Social Housing

JOS has been caring for people’s homes for over 20 years. We are specialists in providing property services to affordable housing providers, private landlords, and home owners. We provide a range of property services to over 28,000 properties in the South East of England. JOS is not just a contractor, we are a local team who understands the importance of working together to deliver the most value for you and your residents.

We are proud to be based in the neighbourhoods in which we work, creating local jobs and procuring materials and stock from neighbouring businesses. We support the local communities contributing to the economic and social well-being of that area by actively encouraging participation in community projects, whilst providing opportunities, support, and training for local businesses and people.

 

Through meeting the needs and expectations of all the clients and residents we serve, we’ve built a true reputation for providing outstanding services for:

BulletPoint Repairs and maintenance

 

BulletPoint 24hour emergency service, every day of the year

 

BulletPoint Void refurbishment
BulletPoint  Planned and cyclical programmes

 

BulletPoint Block management

 

BulletPoint Disrepair management
BulletPoint   Compliance and testing

 

BulletPoint Fire risk assessment remedial works

 

BulletPoint Adaptations

 

We carry out in-progress and post inspections on:

100%

disrepair & legal cases

100%

repairs with a value greater than £200

75%

of remaining day-to-day repairs

100%

void works

Our KPI's

Our teams hard work and attention to great service delivery is reflected in our service delivery results.

Our KPI’s for the last year are:

Appointments Kept

100%

Residents Satisfaction

99.3%

Works completed first time

79.5%

We deliver the majority of our services with directly employed skilled tradespeople who live in the communities within which we work. We will only subcontract works of a specialist nature, e.g. Asbestos removal. Our tradespeople take a personalised, flexible and sensitive approach to working in people’s homes; taking account of their needs, minimising disruption, working safely, completing works on time, to specification and to a high standard of quality.

Very pleased with the works carried out, communicative staff and 100% recommendable.

Arhag Housing Association Resident

 

The man that completed this job was excellent, very thorough and clean. He explained what he was doing – good job. Thank you.

Ekaya Housing Association Resident

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Seamlessly building strong foundations in local communities.